Title
Performance indicators in management practices of local public administration 7 – Abstract. The paper present the subject of using the different kinds of indicators which allow to describe quantitatively and to compare local governments performan
Autor
Jacek F. Nowak
Keywords
public administration, performance indicators, performance management, standards in public administration, benchmarking in public administration, learningorganization
Abstract
The paper present the subject of using the different kinds of indicators which allow to describe quantitatively and to compare local governments performance in the area of public service delivery. Introduction of service standards, activate benchmarking practices and organizational learning process connected with using performance indicators is discussed. Polish examples of using performance indicators by local public administration are presented.
Pages
75-86
Cite
Nowak, J. (2007). Performance indicators in management practices of local public administration 7 – Abstract. The paper present the subject of using the different kinds of indicators which allow to describe quantitatively and to compare local governments performan. Acta Sci. Pol. Administratio Locorum, 6(3), 75-86.
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